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Choose the most convenient way to reach us. Our team is ready to assist you.
+254 114137292
+254 114137292
Mon-Sun: 7:00 AM - 10:00 PM EAT
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Visit us at any of our locations across Kenya.
Wakulima House, ground Floor
Haile Selassie Avenue, CBD
Nairobi, Kenya
Mon-Fri: 8:00 AM - 6:00 PM
+254 114137292
, 2nd Floor
mihang'o SDA Road
Mihang'o, Kenya
Mon-Fri: 8:00 AM - 5:00 PM
+254 114137292
B&b, 5rd Floor
Eastern Bypass Road
Utawala, Kenya
Mon-Fri: 8:00 AM - 5:00 PM
+254 114137292
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
You can track your order through your Twende Sokoni account. Go to "My Orders" and click on the order you want to track. You'll see real-time updates on your order status and estimated delivery time.
We accept returns within 3hrs of delivery. Items must be in original condition with tags attached. To initiate a return, contact our customer service team or visit your account's order history.
We deliver to over 30 towns across Kenya. During checkout, enter your location to see if we deliver to your area. We're constantly expanding our delivery network.
We'd love to have you as a vendor! Visit our "Sell on Twende Sokoni" page or email partnerships@twendesokoni.co.ke with details about your business and products.